Everybody knows about the importance of usability these days with the recent, less than ideal rollout of the HealthCare.gov website. In the library world, many academic health science libraries have long worked on improving the usability of their websites in support of academics and research. Other special libraries, without as high a profile as major public sites, have perhaps focused more on licensing the right tools and providing excellent services, to the neglect of making their internal websites the best they can be...