Telephone Triage for Oncology Nurses, 3rd Edition

ISBN: 9781635930269
ISBN-10: 163593026X
Copyright: 2019
Edition: 3rd
Editor: Hickey, Margaret, Newton, Susan,
Doody's Expert Review    Score: 98
Reviewer: Molly Moran,  MSN, RN, CCRN  (Rush University Medical Center)
This is the third edition of an updated set of telephone triage protocols for registered nurses who care for oncology patients in ambulatory care settings. It provides evidence-based interventions to help patients with an array of symptoms they are experiencing secondary to their disease process but outside the hospital wall. The difference between this edition and the previous one is vast: this update includes evidence-based interventions for patients who are on immunotherapy or oral treatments.
The purpose is to support registered nurses who perform triage of highly complex oncology patients who do not require inpatient treatment for therapy or may have completed an inpatient course but are now recovering at home. With the growth in ambulatory care and the ever-changing capabilities of medicine, it is imperative that patients receive evidence-based, standard-of-care treatment regardless of their location. This book aims to provide that foundation and is successful in doing so.
The audience is registered nurses of any experience level who work in oncology. Some understanding of the patient's disease process, medication, and symptoms is necessary, but the protocols are built for both the most novice and the most experienced oncology nurses to use. By breaking down the various symptoms that patients may call about (alopecia, anxiety, fever with neutropenia, dry mouth, etc.), these protocols enable nurses to perform an assessment, make a plan of care with specific interventions, and set expectations for evaluation.
The protocols are organized in alphabetical order, making it easy to locate them. Having this information in book format means that nurses have the opportunity to review a protocol for a symptom that they may not be familiar with prior to calling a patient back or to flip through during down time. The book also includes a chapter on legal considerations in telephone triage, an area of great importance. Oftentimes, nurses are not taught to consider the law when it comes to caring for patients in this way, but it is absolutely vital. The book goes into detail that is easy to understand to help nurses advocate for their profession and patients in a way that keeps all parties safe and protected.
As more oncology patients are treated in ambulatory settings, this book of telephone triage protocols promotes patient safety while ensuring nurses work at the top of their licenses. The targeted approach to oncology care supports nurses of all levels of clinical experience in addressing the unique needs of oncology patients that differ from those of non-cancer patients with similar complaints. The third edition is a necessary update that introduces triage RNs to new cancer treatments.
Review Questionnaire
Range Question Score
1-10 Are the author's objectives met? 10
1-10 Rate the worthiness of those objectives. 10
1-5 Is this written at an appropriate level? 5
1-5 Is there significant duplication? (1=significant, 5=insignificant) 5
1-5 Are there significant omissions? (1=significant, 5=insignificant) 5
1-5 Rate the authority of the authors. 5
1-5 Are there sufficient illustrations? 5
1-5 Rate the pedagogic value of the illustrations. 5
1-5 Rate the print quality of the illustrations. N/A
1-5 Are there sufficient references? 5
1-5 Rate the currency of the references. 3
1-5 Rate the pertinence of the references. 5
1-5 Rate the helpfulness of the index. 5
1-5 If important in this specialty, rate the physical appearance of the book N/A
1-10 Is this a worthwhile contribution to the field? 10
1-10 If this is a 2nd or later edition, is this new edition needed? 10