Connecting Care for Patients: Interdisciplinary Care Transitions and Collaboration

ISBN: 9781284129427
ISBN-10: 128412942X
Copyright: 2020
Edition: 1st
Author: Katz, Barbara
Doody's Expert Review    Score: 84
Reviewer: Debra DellaRatta,  MSN, CPHQ  (James A. Haley Veterans' Hospital)
As the title denotes, this book discusses varied aspects of "connected care" beginning with roles of both senior and middle managers, followed by clinicians and patients. The current state of U.S. integrated health care is defined with discussion of characteristics and strategies to continue the move forward from fragmentation to integration. The chapters are well organized with objectives, case studies, review/trigger questions, informative tables and figures, chapter summaries, and references.
The book offers practical tools and strategies to improve coordinated care efforts for patients in settings outside of the hospital. It focuses on the importance of clinical case management and collaborative efforts of the interdisciplinary team with emphasis on communication efforts and incorporation of technological advances.
In the preface, the author describes the book as a culmination of her own experiences as a nurse, manager, patient, healthcare consultant, mother, caregiver for elderly parents, and advocate within a family caregiver support network. The book is geared toward nursing and other allied health professionals to include information technology specialists, performance improvement/Lean Six Sigma professionals, data analysts, and patients.
The book incorporates the history of quality and patient safety challenges with many detailed references and an overall theme of improved communication strategies to enhance "connected care" and decrease fragmentation. Each chapter has informative figures and tables. The index is valuable for readers to perform a quick search. Communication has been a number one indicator of process and performance improvement efforts for many years. With the continuous advancements in technology coupled with privacy/hacker concerns, optimal health care will become better coordinated with the multidisciplinary approach by ensuring there is representation from key administrative (IT, data analytics, etc.) and clinical disciplines on process improvement efforts as well as incorporating patients on improvement teams and including data from patient satisfaction surveys. Texting, telemedicine, social media, and mobile applications provide patients and providers with communication alternatives as well as privacy concerns. The recurring trends impacting health care include patient population and empowerment issues, regulatory issues in regard to healthcare politics and payment, structure and culture of health care, and the impact of technology and data analytics. The epilogue notes that the healthcare exchanges consolidate and organize comprehensive data from multiple providers and will improve with connecting care once more funding is allocated. I learned about a free research-based tool available at to evaluate collaboration. The instrument looks at willingness to compromise, flexibility, development of clear roles and responsibilities, and open and frequent communication.
This book refers to multiple patient safety, quality, and regulatory tables, figures, and resources and is well organized (see Contents, Preface, Reviewers, Chapters, Epilogue, and Index). My favorite figure was in Chapter 10: High-Risk Gaps and Cracks I: Social Determinants of Health, Health Disparities, and Mental Health: Figure 10-1, High Risk Gaps and Cracks in Care on page 376.
Review Questionnaire
Range Question Score
1-10 Are the author's objectives met? 8
1-10 Rate the worthiness of those objectives. 8
1-5 Is this written at an appropriate level? 5
1-5 Is there significant duplication? (1=significant, 5=insignificant) 3
1-5 Are there significant omissions? (1=significant, 5=insignificant) 3
1-5 Rate the authority of the authors. 4
1-5 Are there sufficient illustrations? 5
1-5 Rate the pedagogic value of the illustrations. 3
1-5 Rate the print quality of the illustrations. 4
1-5 Are there sufficient references? 5
1-5 Rate the currency of the references. 5
1-5 Rate the pertinence of the references. 5
1-5 Rate the helpfulness of the index. 5
1-5 If important in this specialty, rate the physical appearance of the book 5
1-10 Is this a worthwhile contribution to the field? 8
1-10 If this is a 2nd or later edition, is this new edition needed? N/A